Not received £50 Amazon refer a friend voucher

[Modernarcher]

Hi there

I got referred by a friend to join BT.  In early July we both received email confirmations that we will receive a £50 Amazon gift card. However, until today, neither of us received it. 

The email confirmation comes without a link to check the referral status.

Could someone please get in touch with next steps?

Thanks and best regards,

[DavidM]

Hi @Modernarcher and welcome to our community.

Sorry you're having problems with the refer a friend offer. Can you confirm when the orders were placed and when the service(s) activated?

Cheers

David

[Modernarcher]

Hi @DavidM  thank you for getting back to me. The order was placed on 08/06/2023 and service activated on 07/07/2023

[DavidM · Accepted solution]

Thanks for confirming that @Modernarcher 

I'll chase this up for you. Please check your inbox for my message and drop me over a reply with the details.

Cheers

David