Openreach website VS BT area availability

[naylor2006]

Here was my post on it....

Basically the guys here said there was still work that might need to be completed:

Re: BT Need to Update Their Systems for FTTP Produ... - BT Community

However after BT Retail contacted Openreach time after time it was repeatedly pushed back as a database issue that was indeed effecting my entire post code, none of us could order BT/EE whilst we could go anywhere else on Openreach's network.

BT Retail even suggested that I should install a Copper Service which would then in turn magically update the records and I could upgrade it to fibre.....I refused this solution of course.

@iniltous it took 4 months plus from FTTP going live to BT allowing me to order, one week after Openreach completed the work the other ISP's were all there ready to go. As above, the worst past was Openreach and BT saying there is nothing left anyone needs to do and we dont know why the records arent up to date....

[Dean2k]

Oh I just assumed they used Openreach because its states on their website they do.

[Dean2k]

@iniltous

This makes sense thank you.

[naylor2006]

Vodafone do use Openreach, but it depends on where you are, some areas they rely on CityFibre.

Based on the Openreach Fibre checker showing 1.6 I expect you are in an Openreach area, you'll probably be able to order from Sky and TalkTalk as well....and some of the others on that list.

[iniltous]

The speeds are asymmetrical ( faster download than upload ) on the VF checker which suggests they are using Openreach rather than City Fibre , VF may already have sufficient capacity in their existing cable links , or may be prepared to over utilise what capacity they have ( so throughput may not be great ) or may take an order that they can’t really fulfill and simply give a long lead time for connection to give time to get cable links installed .
I did a quick check on Sky , they are also only offering FTTC , so the same as BT on that score .