I've recently upgraded to BT Full Fibre and while I'm getting excellent Download speeds, I'm lucky if I hit 10mpbs Download speed. I'm using a wired connection. Any help/advice would be greatly appreciated.
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which FTTP package do you have
can your run and post results https://speedtest.btwholesale.com/
I presume it is FTTP 500 with the down speed
are you connecting ethernet direct to the hub from ONT - no powerline adapter - using cable supplied or if not a cat 5E at least?
when was activation date
Just realised the cable I was using may have not been too good so I've tried again with a newer cat6 and the speeds down speeds are even better, but as you can see still terrible upload.
have you tried a factory reset of SH2 by pressing recessed button on back and holding 20/30 secs until light flash. if that does not fix up speed then post back and can see if mods can help
Ask mods to see if they can help. They will post here