Parental control not blocking anything

[KelvinClose]

Hi, I am having the same issue few other users of this community. The parental control option is activated but does not work. Can you please help with blocking objectionable sites through parental control. I have activated the option but its not blocking anything.

[KelvinClose]

Hi, I am having the same issue  from months but no action has been taken by BT. Can you please help with blocking objectionable sites through parental control. I have activated the option but its not blocking anything.

[DavidM]

Hi @KelvinClose and welcome to our community.

Sorry you're having a few problems with the patental controls. When you try to block a site do you get any messages or confirmation?

Cheers

David