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Message 1 of 2

Re: Messy and badly finished full fibre installation

You're not alone bunny - I had my full fibre installed yesterday, apart from the shoddy/sketchy work (see photos) the engineer basically lied to me when I asked if he was going to remove the copper wire from the telegraph pole which is attached to my house and take away the old internal box etc. - he said that was for BT engineers to do and not Kelly (the subcontractors) - BT says the engineer should have taken away the old equipment.  Anyway, shocking install!!!

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Message 2 of 2

Re: Messy and badly finished full fibre installation

Hi Robbie - Thanks - I've had a look at the Openreach complaints section - doesn't look that promising, so I''ll also be taking up the issue on X/Twitter.

Best,

AXW

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