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Message 11 of 16

Re: Second Line / Dedicated Connection not possible due to full fibre already being present

You can't actually order an ONT, you have to order a new service which will entail either a replacement multi port ONT or second single port ONT being fitted.

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Message 12 of 16

Re: Second Line / Dedicated Connection not possible due to full fibre already being present

@licquoriceYou've raised an interesting point. Where would the fibre come from for the second ONT? It can't be a splice at the CSP.

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Message 13 of 16

Re: Second Line / Dedicated Connection not possible due to full fibre already being present

From what I’ve read, it doesn’t need a second fibre, each fibre can carry two services so just needs to be presented correctly to the ONT I believe …

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Message 14 of 16

Re: Second Line / Dedicated Connection not possible due to full fibre already being present


@pippincp wrote:

@licquoriceYou've raised an interesting point. Where would the fibre come from for the second ONT? It can't be a splice at the CSP.


A completely separate fibre from the CBT with its own CSP. However, there is no need for a second ONT as a multi port ONT can support multiple services.

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Message 15 of 16

Re: Second Line / Dedicated Connection not possible due to full fibre already being present


@k1llah3rtz wrote:

From what I’ve read, it doesn’t need a second fibre, each fibre can carry two services so just needs to be presented correctly to the ONT I believe …


Correct, but the service needs to be ordered which will trigger an ONT change, you can't simply order an ONT.

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Message 16 of 16

Re: Second Line / Dedicated Connection not possible due to full fibre already being present

Thanks.

The challenge is to find an ISP incl BT that knows how to order a second service and trigger a multiport ONT order… Zen don’t know how and BT didn’t before but maybe now there is a live service it will be easier …

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