Our street was recently upgraded to Fibre and so we upgraded our pack to 73MB upload and 500MB guaranteed speed. It has been really slow and a tester showed speed was only 2 and 13 respectively. We looked at community and did a factory reset which has improved it to 71 and 164.
How do i get 500 Mps??? thank you
The guaranteed speed is to your router connected by ethernet. are you trying the speed tests on wifi which is not guranateed.
try running fast.com using ethernet connection