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Message 1 of 5

Slow upload speeds

Slow upload speeds
Upload is 0.5.


Please help!!??
 
Product code: Hub
Serial number:+091300+2236007570
Firmware version:v0.40.00.04147-BT
Firmware updated:Tue Aug 29 23:07:20 2023
Board version:R01
GUI version:1.79 12_06_2022
DSL uptime:-
Data rate:1000 Mbps / 1000 Mbps
Full Fibre (FTTP) Mode:On
Upstream error control:Off
Downstream error control:Off
Data sent / received:26.2 MB Uploaded / 647.1 MB Downloaded
Broadband username:bthomehub@btbroadband.com
Public Wi-fi status:Not active
2.4 GHz wireless network name:Maher
2.4 GHz wireless channel:Smart (Channel 1)
5 GHz wireless network name:Maher
5 GHz wireless channel:Smart (Channel 36)
Wireless security:WPA2

Wireless mode:Mode 1
Firewall:On
MAC address:AC:B6:87:8A:05:EB
Software variant:-
Boot loader:0.1.7-BT (Thu Nov 30 09:45:22 2017)

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Message 2 of 5

Re: Slow upload speeds

From the stats you appear to be on FTTP. Please run a wired speed test at fast.com and post the result.

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Message 3 of 5

Re: Slow upload speeds

This is a list of your Hub settings and current statistics.

Product code:Hub
 

 

Serial number:+091300+2236007570
 

 

Firmware version:v0.40.00.04147-BT
 

 

Firmware updated:Tue Aug 29 23:07:20 2023
 

 

Board version:R01
 

 

GUI version:1.79 12_06_2022
 

 

DSL uptime:-
 

 

Data rate:1000 Mbps / 1000 Mbps
 

 

Full Fibre (FTTP) Mode:On
 

 

Upstream error control:Off
 

 

Downstream error control:Off
 

 

Data sent / received:2.1 GB Uploaded / 9.0 GB Downloaded
 

 

Broadband username:bthomehub@btbroadband.com
 

 

Public Wi-fi status:Not active
 

 

2.4 GHz wireless network name:Maher
 

 

2.4 GHz wireless channel:Smart (Channel 1)
 

 

5 GHz wireless network name:Maher
 

 

5 GHz wireless channel:Smart (Channel 36)
 

 

Wireless security:WPA2
 

 

Wireless mode:Mode 1
 

 

Firewall:On
 

 

MAC address:AC:B6:87:8A:05:EB
 

 

Software variant:-

 

Boot loader:0.1.7-BT (Thu Nov 30 09:45:22 2017

 
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Message 4 of 5

Re: Slow upload speeds

https://community.bt.com/t5/BT-Fibre-broadband/poor-Speeds-after-firmware-update/td-p/2311687

Quite clearly the update has screwed with the speeds. I'm also experiencing very slow download, and painfully slow upload since the update.

On FTTP 900 and now only getting (direct wired) 525 down / 19 up

Thanks for nothing BT

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Message 5 of 5

Re: Slow upload speeds

Unfortunately I can't edit my previous post.

I rebooted my Whole Home discs and my speeds have actually IMPROVED from anything I'd been getting BEFORE this latest update.

901.98 down / 107.48 up

So rather than 'thanks for nothing' it's 'thanks for everything BT' from me 😀

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