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Message 11 of 19

Re: Speed upgrade!

Stats show you have been connected since you manually reset earlier today and connection speed still at 56mb



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Message 12 of 19

Re: Speed upgrade!

I’ve just swapped the modem cable for the one that came with hh6 errors have stopped and speeds have shot up too. Watching to now it’s perfect so it seems the cable was very poor. 

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Message 13 of 19

Re: Speed upgrade!

Hopefully you have found the solution - simple change of cable



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Message 14 of 19

Re: Speed upgrade!

Well I spoke too soon the line speed has dropped throughput to 35.00mps from 53 should I just leave it or contact Bt helpdesk. SNR Is 6 up and down. 

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Message 15 of 19

Re: Speed upgrade!

can you repost stats please



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Message 16 of 19

Re: Speed upgrade!

I noticed from the previous stats the max speed is dropping too.I noticed from the previous stats the max speed is dropping too.

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Message 17 of 19

Re: Speed upgrade!

Running a speed test that is the speed.Screenshot (20).png

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Message 18 of 19

Re: Speed upgrade!

all speeds quoted by BT are connection speeds not download speed so currently you have a 57mb connection speed.  as I posted already you need to maintain a stable connection for 10/14 days and you should get a speed boost from G.INP

https://www.increasebroadbandspeed.co.uk/g.inp



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Message 19 of 19

Re: Speed upgrade!

I’ve just been reading that my but home hub 6 doesn’t support G.INP  does the newer hub?

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