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Message 1 of 2

Successful installation

Not a question - just to post that installation went well apart from 2 hiccups.  Installed by contractor  - worked well (bb and 'phone) for about 2 minutes, then solid orange light on hub came on.  Engineer said it would take time to settle down and restore, so he left.  It didn't.  Reported to BT who were very efficient in sending OR engineer next day, found fault in an internal joint, so quickly sorted.  Other issue - as expected - the DVA that I had ordered did not work for us - stone and brick walls between the SH2 and the 'phone.  I had to relocate the SH2 to the room with the 'phone via an ethernet cable that I had previously installed.  I will have to install another cable between both rooms to re-instate my full internet network.  Overall, relatively smooth process.

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Message 2 of 2

Re: Successful installation

@Burnymill Brilliant, thanks for updating the community. I'm glad you're up and running albeit there were a couple of hiccups along the way.

Neil

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