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Message 1 of 5

Upgraded to 900mbps but only upload speed have changed.

Just recently upgraded to 900mbps however after a few hours only my upload speed changed my downloads stayed at 400-500mbps.

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Message 2 of 5

Re: Upgraded to 900mbps but only upload speed have changed.

@Lucas-Amorim  How exactly are you measuring the download speed? Ethernet cable or over WiFi?

If you connect a Ethernet cable from your router to the device you are using the speed tester on, then if it's showing 900mbps or thereabouts at the router via the cable, you're getting your advertised speed. If you're attempting to measure the speed via WiFi, then you could literally be sat right next to the router and get lower speeds.

Just so others are aware, it's perfectly possible to connect a Ethernet cable through a Ethernet adapter with a lightening connection to a mobile phone or laptop device without a standard Ethernet connection. Most recent laptops for example no longer have a Ethernet port and so an adapter must be used. I use the same thing when connecting my iPhone via Ethernet cable directly into my router.

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Message 3 of 5

Re: Upgraded to 900mbps but only upload speed have changed.

Let me guess - you have a Smarthub 2 and were testing over WiFi?

You won’t get any more than 500Mbps to most devices around the home from a Smarthub 2.

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Message 4 of 5

Re: Upgraded to 900mbps but only upload speed have changed.

Wow when I endured the SH2 I would have loved 500mbps...best I ever got was around the 200mbps mark

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Message 5 of 5

Re: Upgraded to 900mbps but only upload speed have changed.

Yup, bin the SH2 and use something decent, not tech that was designed and released 8 years ago. Though to be fair, the SH2 will be adequate for probably most users, just not for those of us who demand something more.

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