cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
436 Views
Message 1 of 4

Upload capped to 50 after SH2 reset

Go to solution

Hello, had to reset my SH2 yesterday as had messed up the settings. After reset speeds have gone from 900-930/110 to 900-930/50. I see plenty have had similar problems and advice varies from leaving from 72 hours to power cycling ont/hub and performing another reset.

Is the best advice just to leave for 72 hours to see what happens?

 

Thanks.

0 Ratings
Reply
3 REPLIES 3
433 Views
Message 2 of 4

Re: Upload capped to 50 after SH2 reset

Go to solution

The advice is to leave it on for 72 hours and not to power cycle it, if that doesn't work then BT can request the CPE team intervene to correct it manually.

407 Views
Message 3 of 4

Re: Upload capped to 50 after SH2 reset

Go to solution

Thanks, will give it a few days and see what happens.

0 Ratings
Reply
377 Views
Message 4 of 4

Re: Upload capped to 50 after SH2 reset

Go to solution

Screenshot_20220328-213336.png

 

All sorted. 👍