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Message 1 of 4

Upload capped to 50 after SH2 reset

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Hello, had to reset my SH2 yesterday as had messed up the settings. After reset speeds have gone from 900-930/110 to 900-930/50. I see plenty have had similar problems and advice varies from leaving from 72 hours to power cycling ont/hub and performing another reset.

Is the best advice just to leave for 72 hours to see what happens?

 

Thanks.

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Message 2 of 4

Re: Upload capped to 50 after SH2 reset

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The advice is to leave it on for 72 hours and not to power cycle it, if that doesn't work then BT can request the CPE team intervene to correct it manually.

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Message 3 of 4

Re: Upload capped to 50 after SH2 reset

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Thanks, will give it a few days and see what happens.

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Message 4 of 4

Re: Upload capped to 50 after SH2 reset

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Screenshot_20220328-213336.png

 

All sorted. 👍