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Message 11 of 14

Re: Upload speed capped to 50Mbs after firmware update v0.39.01.04077-BT (SH2)

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@why_oh_why I'm sorry about that, as the upload profile has been wrong since February I think it would be best if we take a look at that for you. I'll send you a private message so you can get in touch with your details.

Thanks

Neil

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Message 12 of 14

Re: Upload speed capped to 50Mbs after firmware update v0.39.01.04077-BT (SH2)

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@NeilO

II am delighted to be able to tell you one of your colleagues has been in touch and my issue has been sorted 100% Thank you both for a very speedy resolution.

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Message 13 of 14

Re: Upload speed capped to 50Mbs after firmware update v0.39.01.04077-BT (SH2)

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Hi @why_oh_why 

Really glad I was able to help resolve that for you. I'll close the complaint as resolved but should you need help again you know how to reach me.

Cheers

Stuart

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Message 14 of 14

Re: Upload speed capped to 50Mbs after firmware update v0.39.01.04077-BT (SH2)

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@StuartH 

You mods are a credit to BT. My issue was resolved in super quick time.

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