cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
268 Views
Message 1 of 2

internet crashes

Cant find any support at this hour even though its a national company, no support email either no idea why not?

 

Your router just decided to start flashing purple while i was working, crashed for about 18 mins cost me approx 90£ and then came back on full green, been a customer on and off for 20 years not sure i can trust this unlimited service anymore, do i just cancel and move to virgin media or is there a way to claim compensation and get an explanation?

 

Thanks 

0 Ratings
Reply
1 REPLY 1
209 Views
Message 2 of 2

Re: internet crashes

this is a customer help customer community forum and your post does not go to BT

are you a business user ?



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply