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Message 1 of 2

internet crashes

Cant find any support at this hour even though its a national company, no support email either no idea why not?

 

Your router just decided to start flashing purple while i was working, crashed for about 18 mins cost me approx 90£ and then came back on full green, been a customer on and off for 20 years not sure i can trust this unlimited service anymore, do i just cancel and move to virgin media or is there a way to claim compensation and get an explanation?

 

Thanks 

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Message 2 of 2

Re: internet crashes

this is a customer help customer community forum and your post does not go to BT

are you a business user ?



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