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Message 1 of 5

upload capped

Can a moderator uncap my upload speed? on the 900 package and capped at 50 upload right now and moderators on here used to uncap it for me

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Message 2 of 5

Re: upload capped

The mods no longer have account access like previously so you need to phone CS 03301234150 to get package speed corrected 



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Message 3 of 5

Re: upload capped

thats great because the people on the phone or live chat have absolutely no idea and tell me they only guarantee download speeds

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Message 4 of 5

Re: upload capped

I have asked mods to see if they can put you in contact with someone who can reset your broadband package so you get correct up connection speed



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Message 5 of 5

Re: upload capped

Hi @bradhughes 

I'm going to send over a Private Message to see if I can help further.

Thanks for the heads up @imjolly 

Linzi 

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