Data Not Working Outside The House

[Chezew]

Last week there was no service on my daughters mobile and after doing various resets I managed to get it back.  Now it will not receive texts messages out the house nor will her data work.

Any suggestions how to fix this please ?  She has a Samsung A02s which isn't even 1 year old.

Thank you in advance 🙂

[imjolly]

if you have reset phone try checking/updating BT mobile APN settings

https://apn-settings.com/uk/bt-mobile-apn-settings/