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Message 1 of 2

No Service/Doesn't recognise sim

My Daughter has a Samsung A02S and it was working fine on her BT mobile.  All of a sudden she gets no service intermittently and then last night it said it didn't recognise her sim.

We have switched on and off, removed the sim and re-inserted and still not sorted the problem.

Any advice or solutions please ?

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Message 2 of 2

Re: No Service/Doesn't recognise sim

You could try it in another phone but it sounds as if the SIM card is faulty