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My current mobile contract ends in a week. BT offers me an EE choice of packages, but not sure if I just follow the links or whether I need a new EE account and then PAC. Not very clear.
Switching from BT to EE will see a new account with EE created, unless you already have one ?
If a PAC is needed, you'll be informed during the order journey, if you go from www.bt.com/mybt and logged in, you'll automatically get 10% off for being a BT broadband customer, if you have BT Halo plans you'll also get double data as part of the Halo benefits.
@Meteosat BT will send you a Pac code and then you enter that code on the EE site. It's a bit confusing but I've just moved mine and it was pretty straightforward and painless
That’s helpful and reassuring. May I ask if you moved before or after the end of your contract? Did BT automatically cease the old account? Sorry to bombard you!
It's pretty much an automated process. once you've gone through sales process a flurry of texts and emails start with all the various stuff you need. I was impressed with how it went tbh because I set my expectations low to the point I expect a f*** up and it never happened 🙏
Ended up doing it via a 150 call on the mobile. Absolutely brilliant! The guy was on a WFH just thirty miles from where I live. He got a deal that was even better than I was offered, did all the computer changeover at his end and I don’t need to do a thing apart from put in the new sim and very short temp number until the PAC auto kicks in. Can’t fault it! Phew, what a relief.
