Transfer mobile plan to EE after BT plan expiried

[joehcleung]

Hi, I am having mobile plan on BT Family Sim and Contract ends: 05 Apr 23. How can I switch to EE after contract end?

[JohnC2]

Hi @joehcleung, welcome to the forum and thanks for posting.

Have a look at this thread about the same topic: Family Sim Moving to EE - BT Community

Cheers

John

[Brucemeister5]

@JohnC2 There hasn’t been anything posted on that thread for a year now. I think those of us who are coming to the end of our Family SIM contracts on BT Mobile would appreciate some clear guidance on what our options are. There have been a few reports on here of customers being bullied into moving over to EE Mobile by call centre staff, even when they’d called about something entirely unrelated to their mobile service. This is clearly unacceptable. 

[fikys]

If the problem is that you can not transfer your phone number to EE because you are already on EE, a work around solution would be to buy a pay as you go sim (e.g. gifgaff, £5) move your number there using PAC and after that move it to your new EE contract using another PAC.