when I log into My BT I am not able to make any changes to mine or my other family SIM cards. settings are locked and says:
We're just updating your account
If you want to make any changes, please wait 30 minutes and try again.
It's been like this for months.
I have tried contacting BT's customer support twice but they have no idea what the problem is so not sure where to turn next !
any ideas?