My Galaxy S21 has worked off wifi calling up until this week, I can still use email but not calls or txt.
My vodafone provider has tried all sorts. I can get the service once I leave my home but no longer when at home.
I live in a rural area with no mobile mast so rely on wifi calling. I have to put my phone on 2g/3g.
Can anyone help.
Thaknks
are you a Bt retail broadband customer? if so do you use SH2 and which package FTTC or FTTP?
Fibre with halo1
Have you tried restarting both the S21 and your router.
You could also try putting the S21 into aeroplane mode then re-enable just the Wi-Fi and see if it works then
Thank you but I have trued all of that. My phone shows as in use as WiFi calling and thus has only happened in tha past week.
If your broadband connection is working and stable, I’d suggest contacting either Samsung or Vodafone.
could be a software/firmware update to the handset that’s changed things, or potentially something on Vodafone’s end. As long as you have a minimum of 1mbps to your device it should have no trouble supporting wifi calling.
Thank you I went to Vodfone shop yesterday and they played around with it and assured me it was working off wifi.
When I am outwith my village calls and txts work, the minut I am back in the house they don't.
Vodafone were also on internet with me today for over an hour but it eventaully timed out and I lsot connection with them. I may be wrong but feel it is BT problem rather than vodafone. Why would it suddenly stop working in house.
It is a pain because if youa re doing orders or banking they text you a code, I can't receive it. I have to travel 1o miles out of village to pick up a signal.
If your mobile is showing that it is connected to your hub WiFi (not BTWIFI) then the problem is with the phone