Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Hoppo
Beginner

on ‎26-01-2021 20h42

438 Views
Message 1 of 5

Bt sports app

My Bt sports app keeps turning my Wi-fi off after 2-3 minutes on my apple iPad. I’ve reset my Bt home hub re installed the app but still have the same problem, can anyone help me with this please.

0 Ratings
Reply
4 REPLIES 4
DarrenDev
BT Sport Expert

on ‎26-01-2021 22h20

427 Views
Message 2 of 5

Re: Bt sports app

Is it turning the WiFi off @Hoppo ? Or are you just finding that it disconnects?
What version of the BT Home Hub do you have?
0 Ratings
Reply
Hoppo
Beginner

on ‎26-01-2021 22h29

422 Views
Message 3 of 5

Re: Bt sports app

Hi it disconnects the Wi-fi  and I have to reconnect to the Wi-fi . I have a home hub 3

0 Ratings
Reply
DarrenDev
BT Sport Expert

on ‎26-01-2021 22h33

420 Views
Message 4 of 5

Re: Bt sports app

OK thanks. Could you also please confirm the exact model of iPad you have? I've already had 1 other report from an iPad, and I'm seeing similar behaviour from Android devices. I've already got an investigation open with the Hub team to try to work out what's going on.
0 Ratings
Reply
Hoppo
Beginner

on ‎26-01-2021 22h47

411 Views
Message 5 of 5

Re: Bt sports app

I have an apple iPad Air 

0 Ratings
Reply