When watching live rugby via the BT sports app(on a Samsung A53) I get a error code of VC018. Switched to watch the live football and it works fine. I have tried all the usual uninstall the app and then reloaded it etc. I also have a pixel 6a and the app works fine! Any ideas!!
Solved! Go to Solution.
Darrendev
Thanks for the reply but this didn't work, still getting VC018 message. Have noticed it only happens on BT sport 1!
Still getting message.
Can you please send me a DM with your BT ID and I'll check our logs.
Can you please join the beta by finding the BT Sport app in the Play Store. Scroll down the screen with the details and there'll be an option to join the beta.
Shortly after joining, an update will become available - app version 8.17.0.
Let me know how you get on.
Hello,
I've become a beta tester, the update came through and I'm on the version of App you've quoted above.
I've gone on to watch BT Sport 1 now, for Real Madrid vs Liverpool, soon into live stream it tells me that this broadcast is available on BT Sport Ultimate.
Then I get the VC018 error again.
I hope this info helps
Matt