Hi, can anyone help tell me how I get praise back to a BT staff members manager. The girl I dealt with was brilliant and sorted my issue out after other agents failing to call me back and engineers not turning up?
You should get a reply here, from one of the moderators.
Hi @web1976,
Welcome to the Community and thanks for reaching out about your experience.
I have sent you a private message where you can reply back to me and my team.
Thanks
DanielS
Oh brilliant, I hope I do because 1 guy was hopeless on the phone and couldn’t have cared less, another girl didn’t don’t call me back & the third girl was just outstanding! Thanks for the reply x