New phone line

[Bencooper1]

I am currently renovating a house for a customer and need a new phone/broadband line fitted from the pole, how do I go about this? 

Can't find the right number to ring online

Cheers for help in advance 👍 

[imjolly]

need to contact openreach

https://www.openreach.co.uk/orpg/home/submitFeedbackLoggedInUser.do

[Keith_Beddoe]

@Bencooper1 

I assume you mean the customer already has a working phone line/broadband, and you need the line moved to a different position?

If there is no existing service, then Openreach will not be interested, the customer would have to place an order with a service provider first, and they would ask Openreach to run the line.

[DavidM]

Hi @Bencooper1 and welcome to our community.

Your customer would need to place an order with the service provider who will them get Openreach to install the line etc.

Cheers

David