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Message 1 of 2

Please pass on my praise and gratitude for customer service

A BT Customer Advisor spent a long time with me yesterday trying to sort out my problems with Norton AntiVirus.  He was excellent.  He said he wasn't allowed to give his surname so all I know is he was Brian of Dublin.  Thankyou Brian.

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Message 2 of 2

Re: Please pass on my praise and gratitude for customer service

Hi @Fenuela,

Thanks for taking the time to post up on our Community about your experience.

There are a good few Brian's in Dublin that I'm aware of. I'm going to send you a private message with some details that may help us track him down and pass your praise on to him, if that's ok with you.

Thanks
DanielS