A BT Customer Advisor spent a long time with me yesterday trying to sort out my problems with Norton AntiVirus. He was excellent. He said he wasn't allowed to give his surname so all I know is he was Brian of Dublin. Thankyou Brian.
Hi @Fenuela,
Thanks for taking the time to post up on our Community about your experience.
There are a good few Brian's in Dublin that I'm aware of. I'm going to send you a private message with some details that may help us track him down and pass your praise on to him, if that's ok with you.
Thanks
DanielS