davidann1947
Beginner
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Praise a member of openreach
who do I write to , to praise a employee who went above and beyond his duty.
I want to mention his name and number to his boss
Tags (8)
- Tags:
- a real credit to BT and his family. He quickly sorted the other problem I had with battery back-up. Added to that
- although he didn't really know what the Loop is
- and charming. But most importantly
- but he was a star. Very friendly
- but I really want to praise the engineer who visited on Thursday. His name was Keanu )probbably not spelt correctly)
- he managed to connect it. This is the 1st time it has worked since my system was turned to digital (about 2 years). I can't praise him highly enough
- I'm not computer savvy and not sure if this is correct place
- the gentelmen I have spoken with on the phone have been excellent too. BT you're the best!
2 REPLIES 2

Distinguished Sage
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Praise a member of openreach
You can give feedback on this form.
https://www.openreach.com/thank-an-engineer-form
It is always appreciated.
DavidM
Moderator-Retired
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Praise a member of openreach
Hi @davidann1947 and welcome.
Thanks for taking time to raise this. I'm sure the engineer will be delighted to hear some really positive feedback.
Cheers
David