Log into your MyBT on the web and then go to: www.bt.com/trackmyorder and you'll see a list of your orders - see if you can see Vol number there
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
