110 pounds reward voucher

[Ashman85]

• Why is the link for the rewards not working 

[PaddyB]

Hi @Ashman85,

Thank you for posting. I'm sorry you haven't been able to claim your reward card. 

When did you place the order and has your service gone active? Do you have more than 1 BT account linked to your BT ID?

Thanks,

Paddy

[Ashman85]

I only have one account, i placed the order before Christmas it was installed on the 12th of January this year 

[Ashman85]

And yes it's active

[PaddyB]

Hi @Ashman85,

Thank you for posting back. If you send me your details, I'll chase this with the promotions team.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy