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Message 1 of 2

Unable to verify email

I've been trying to login to My BT account but each time I do it tells me "Your BT ID has not yet been activated." I click "resend activation email" and then it says "Sorry, this process could not be completed at this time. Please try later.".

 

I've been trying for multiple days and it wont work. Can someone please help me?

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Message 2 of 2

Re: Unable to verify email

Hi @arrx,

Thank you for posting. I'm sorry you haven't been able to complete the activation of your BT ID. Have you tried creating a BT ID using a different email address?

Thanks,

Paddy

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