2 Accounts on MyBT

[MimChads]

I have 2 accounts listed to the same email address on MyBT.  Only 1 is active.  How can I remove the inactive one so that I can see the details and make any changes on my active account?

[DavidM]

Hi @MimChads and welcome to our community.

Thanks for posting. I can get the unwanted account removed for you. I'll need a few details so please check your inbox for my message and drop me a reply with the details.

Cheers

David

[DanielS · Accepted solution]

Hi @MimChads,

Thanks for taking the time to speak with me this evening.

I'm glad that we were able to get that removed for you.

If you ever need help in the future, please post up and we will do all we can to help you.

Thanks
DanielS