Activate my bt id

[Samantha4]

hello need help with what seems like a common problem i cannot activate my bt id any suggestions or help much appreciated Thank you

[Samantha4]

Hi can someone help me please I’m trying to activate my bt id but it’s saying my date of birth is wrong. How can I change it. I’ve tried ringing bt but get no answer. Sorry if I’m in the wrong board

[NeilO · Accepted solution]

Hi, @Samantha4 welcome to the community and thanks for posting, I'm sorry to see you're experiencing issues activating your BT ID. 

I'll send you a private message in a moment so you can send over your details to the moderation team and we'll be happy to help.

Thanks

Neil