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Message 1 of 4

After upgrading my package with BT

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Upgraded my package with BT and now getting no bills on my account and saying if my bill is with EE i can view them here but i have no account with EE.

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Message 2 of 4

Re: After upgrading my package with BT

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bt bill Screenshot 2024-07-03 101936.png

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Message 3 of 4

Re: After upgrading my package with BT

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Hi @spireflyer, sorry you can't access your account. Try clearing cookies and cache, on a different device, or internet browser if possible and if you still can't access your account get in touch with us via this page: Broadband | BT Help

Cheers

John

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Message 4 of 4

Re: After upgrading my package with BT

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Thankyou that worked...

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