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Message 1 of 4

Amazon Giftcard

I recently referred my friend to BT, we have both paid our first bills after referral. I have recieved my Amazon gift card but my friend is yet to recieve anything. 

can someone please advise what has went wrong? 

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Message 2 of 4

Re: Amazon Giftcard

Hi @chazm88 welcome to the community and thanks for posting, the two vouchers are normally sent at the same time. Has your friend checked their spam and junk mail folders?

Thanks

Neil

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Message 3 of 4

Re: Amazon Giftcard

Yes we both had a good look through both inboxes and nothing has arrived
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Message 4 of 4

Re: Amazon Giftcard

Hi @chazm88 I'll send you a private message so you can send the details over to the moderation team and we'll raise a case with the gift card team to chase that up for your friend.

Thanks 

Neil

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