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richard8899
Beginner

on ‎24-09-2023 18h10

464 Views
Message 1 of 3

Amazon Voucher

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My Amazon voucher has still not been received for me or the person that referred me. Broadband went live on 5th August. Can anybody please help?

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2 REPLIES 2
NeilO
Moderator-Retired

on ‎25-09-2023 8h58

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Message 2 of 3

Re: Amazon Voucher

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Hi @richard8899 welcome to the community and thanks for posting. I'm sorry your refer a friend vouchers have not arrived, I'll send you a private message so you can get in touch with the moderators and we'll chase this up with the BT rewards team.

Thanks
Neil

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PaddyB
Moderator-Retired

on ‎16-10-2023 16h51

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Message 3 of 3

Re: Amazon Voucher

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Hi @richard8899,

Thank you for taking my call today. I've had an update from the Promotions Team. They've confirmed that you are entitled to the Refer A friend offer and they placed an order to have one sent to you.

This was done on the 7th and it can take up to 14 days for the Voucher to arrive.

Thanks,

Paddy

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