Amazon voucher

[more_calvin1186]

I referred a friend to BT and have not received my £50 voucher. It has been more than 30 days since they paid their first bill and struggling to find anywhere on the BT site to submit a claim/query.

[imjolly]

the refer a friend facility was removed on 10/9/23

https://community.bt.com/t5/Bills-Packages/The-refer-a-friend-link-doesn-t-work-when-I-click-on-the-...

[more_calvin1186]

Thanks

I have a message from BT, received on 10 August, confirming that the friend I referred had used my referral code and that once they paid their first bill (which I assume would have been end of August), I would receive my voucher.  

[NeilO]

Hi @more_calvin1186 I'm sorry your refer-a-friend voucher has not arrived. I'll send you a private message so you can get in touch with your details and we'll raise a case with the BT rewards team.

Thanks

Neil

[JohnC2 · Accepted solution]

Hi @more_calvin1186, thanks for getting back to me and I can confirm that the promotions team has arranged the vouchers now. They should be with you within the next 30 days.

Cheers

John

[more_calvin1186]

Thank you