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Message 1 of 6

Amazon voucher

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I referred a friend to BT and have not received my £50 voucher. It has been more than 30 days since they paid their first bill and struggling to find anywhere on the BT site to submit a claim/query.

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Message 2 of 6

Re: Amazon voucher

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the refer a friend facility was removed on 10/9/23

https://community.bt.com/t5/Bills-Packages/The-refer-a-friend-link-doesn-t-work-when-I-click-on-the-...



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Message 3 of 6

Re: Amazon voucher

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Thanks

I have a message from BT, received on 10 August, confirming that the friend I referred had used my referral code and that once they paid their first bill (which I assume would have been end of August), I would receive my voucher.  

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Message 4 of 6

Re: Amazon voucher

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Hi @more_calvin1186 I'm sorry your refer-a-friend voucher has not arrived. I'll send you a private message so you can get in touch with your details and we'll raise a case with the BT rewards team.

Thanks

Neil

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Message 5 of 6

Re: Amazon voucher

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Hi @more_calvin1186, thanks for getting back to me and I can confirm that the promotions team has arranged the vouchers now. They should be with you within the next 30 days.

Cheers

John

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Message 6 of 6

Re: Amazon voucher

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Thank you