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When was the last time you renewed your contract?
Check MYBT and it should show you contract end date
You can try phoning options team 0800800030 and see what you can negotiate
The package you illustrate is broadband only whereas you have broadband and calls and possibly inclusive calls so not same
Hey, I've checked MYBT and there is no contract end date that I can see on my bill, So I assume my contract must have ended a while ago.
Go to MYBT then products then broadband and then contract and it should tell you when contract expires
Apologies for the late reply to this issue I'm having, I've found the corresponding page you mentioned and it says that my contract period has ended.
any further help would be fantastic
As your fixed term contract has ended you are now on a rolling monthly contract and can leave BT with 30 days and no termination fees.
As I posted previously try the options team 0800800030 and see what deal you can negotiate. If you don't like the offer then try again later or move to a new ISP