Has anyone else had difficulty getting this package. Its nearly two months since I applied for this and still the order has not been fully processed. This is for an elderly relative. During this time her phone line has been stopped.she has received 3 hubs,two of which had to be returned, her original number has been changed twice. On her behalf i I have spoken to 38 'guides',and spent many hours listening to MOH. I've tried having complaints raised but these just get closed off with no further action. Numerous orders have been raised and just closed because of errors. What a shambles.
.I
