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Message 1 of 3

BT Reconnection

Hi, I missed my first payment for BT, as I was unsure what date the first payment would be made and didn't transfer to right account in time.

Our account was suspended, so i made a payment this morning and was wondering when the connection would be back as my partner works from home and because of the area we live, we don't even have cellular signal. 

Is there any way we can get this back quicker?

 

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Message 2 of 3

Re: BT Reconnection

@Bradleyd765 

This is just a customer to customer help forum, everyone here, including myself, are just customers.

The only BT Employees are the forum moderators.

Try calling 0330 1234 150

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Message 3 of 3

Re: BT Reconnection

Hi @Bradleyd765, sorry your service was restricted. The restriction should be lifted by now. If you're still not reconnected please call in and or guides will be happy to help you.

Cheers

John

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