BT Rewards Card

[GD0620]

I have recently switched to BT and have been sent a link for a rewards card but when I go on my account there is no link to claim? Can someone advise please?

[RobbieMac]

Good morning @GD0620

Welcome and thanks for posting!

I am sorry for the problems you're having claiming for your reward card.  When did your services go live?  You'll be able to claim for the reward card 14 days after service activation.

Keep me posted how things go.  If you have any problems we'll be happy to lend a hand.

Thanks,

Robbie

[GD0620]

Hi, I have waited and I still haven’t received the card, do I access it through my account? 

[RobbieMac]

Thank you for posting back @GD0620

Please call one of our guides in the helpdesk on 0330 1234 150 who'll be happy to help you get this sorted.

Thanks,

Robbie