BT Sport App charged three times.

[JayJSmith]

I don’t. I started paying for the app again in August after suspending it for the summer (no champions league) and am using a different card than before but it’s the same account. 

[eth_jones]

I've now been charged 4 times this morning, scared this will carry on. This is after I attempted to actually cancel my subscription last week, days before my renewal date. Please help me. This is terrible.

[eth_jones]

I only have one account mate. I tried to cancel my subscription on the website last week, but the only option I got was to "Restart Subscription". I assumed that I had preemptively cancelled the renewal earlier in the month to avoid being charged, but clearly it was a bigger issue

[DavidM]

Hi @eth_jones and welcome to our community.

Sorry you're also seeing the over charge. We're aware of the issue and are working to resolve asap. I'll drop you over a private message now so we can make sure it's sorted for you.

Cheers

David

[DisgruntledCustomer1]

I have had the same issue. Been charged four times. I simply can not afford £100 to be taken out. I made this account just to complain this issue also

[DisgruntledCustomer1]

Nope. One account

[andrewseby]

I have been charged £125 now would appreciate it if the problem was fixed quickly

[toddcord1]

Hi there, I am also having the same issue and have now been charged five times. I only have one account. Could I please get this sorted. Thanks

[ScottJ88]

I've been charged 4 times today too. Help!!! My bank is having a meltdown. This is crazy!

[DavidM]

Hi @DisgruntledCustomer1 and welcome.

We're working to resolve this asap. I'll drop you a private message now so you can forward your details also.

Cheers

David