BT TV Contract Length

[jbuzza]

I have BT TV with the NOW Entertainment package. I don't think this package is offered anymore as the current one bundles in Netflix. I cannot see any contract period shown on my bill for this service. I am exploring alternatives and want to know if I am tied into any contract at all. How could I find this out ?

[NigelB72]

It'll be tied to your broadband contract length 

[jbuzza]

It wasn't taken out at the same time as my broadband but if it is, what would happen if I wanted to cancel it ?

[rbz5416]

When you take out a TV contract your broadband is automatically extended to match. Cancellation will mean having to pay off the remainder.

[jbuzza]

I think I had the TV package unchanged for some time before I last renewed my broadband but thanks for the answer.

[rbz5416]

Have a look at MyBT > Your Products > TV & see if there's a contract expiry there. If not you may be on a rolling 30 days but would need to confirm that with CS. But the chances of getting through to them today are probably slim.

[jbuzza]

Yep, as I initally said there is no contract renewal showing there (though there is for my broadband).

[rbz5416]

No (to be pedantic), you said there was nothing showing on your bill. 😉

[jbuzza]

The bill page on MyBT.  Where it shows my broadband  contract expiry date but nothing for BT TV.  

Similar for the 'Your Products' pages.