BT are still billing me

[es00187]

Hi,

I switched broadband and landline providers from BT to Sky and the switch was completed on 14th March. However, I have just been sent an email saying that BT have closed the landline but are switching me over to a broadband only package. So they're continuing to charge me for broadband even though I no longer receive BT broadband in my house. Can anyone help?

[Keith_Beddoe]

@es00187 

This is just a customer to customer help forum, everyone here, including myself, are just customers.

The only BT Employees are the forum moderators.

Try calling 0330 1234 150