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Message 1 of 2

BT are still billing me

Hi,

I switched broadband and landline providers from BT to Sky and the switch was completed on 14th March. However, I have just been sent an email saying that BT have closed the landline but are switching me over to a broadband only package. So they're continuing to charge me for broadband even though I no longer receive BT broadband in my house. Can anyone help?

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Message 2 of 2

Re: BT are still billing me

@es00187 

This is just a customer to customer help forum, everyone here, including myself, are just customers.

The only BT Employees are the forum moderators.

Try calling 0330 1234 150

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