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lmccauley
Beginner

on ‎19-07-2022 20h28

1,274 Views
Message 1 of 5

BT package for an ex-employee

Hi,

I left BT earlier this year, and was put on the nearest broadband, phone and TV packages to what I used to get as a benefit (I was on an old contract, so used to get free broadband, free line rental, call allowance, and free basic TV).

Currently I get the following (not in contract):

  • Full Fibre 300 Halo 3 (inc. phone) - £51.99
  • BT TV Essential (inc. BT Sport) - £10

I am trying to sign up for a deal with Full Fibre 100 and phone for £35.99, but the cheapest TV package seems to be £17 for an Entertainment package.  Is there no way to take Full Fibre 100, but retain the TV Essential package for £10?

Thanks

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4 REPLIES 4
imjolly
Distinguished Sage
Distinguished Sage

on ‎19-07-2022 21h23

1,254 Views
Message 2 of 5

Re: BT package for an ex-employee

This was a recent post about package for ex employee  and mods advised after leaving you are just a normal customer 

https://community.bt.com/t5/Bills-Packages/Employee-discount-after-leaving/m-p/2240585

 



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lmccauley
Beginner

on ‎19-07-2022 22h36

1,237 Views
Message 3 of 5

Re: BT package for an ex-employee

Thanks for taking the time to post a response.

Unfortunately, I think I've confused matters by mentioning that I'm an ex-employee - it was simply to give a little context as to why I am not in a contract, and why I am looking for a similar package.

I'll update my original post to remove mention of this, so that hopefully my actual question will be clearer.

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lmccauley
Beginner

on ‎19-07-2022 22h40

1,235 Views
Message 4 of 5

Is BT TV Essential package no longer available?

I am currently out of contract, with the following packages:

  • Full Fibre 300 Halo 3 (inc. phone) - £51.99
  • BT TV Essential (inc. BT Sport) - £10

I am trying to sign up for a deal with Full Fibre 100 (with phone) for £35.99, but the cheapest TV package seems to be £17 for an Entertainment package.

Is there no way to take Full Fibre 100 for £35.99 and the TV Essential package for £10, or is the minimum TV package now Entertainment for £17?

Thanks

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-Richie-
Guru

on ‎20-07-2022 18h47

1,191 Views
Message 5 of 5

Re: Is BT TV Essential package no longer available?

To be honest you shouldn't of been left on Essential, it's a copper BB package and as you have fibre you should of been moved.

This is why the system is asking you to change TV package when you regrade the broadand, if you're happy with things now leave as is, if not then you will need to change TV promotions at the same time.

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