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8tpercent
Aspiring Contributor

on ‎08-05-2024 11h25

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Message 1 of 3

BT to EE

Go to solution

I've got 5 months left on my BT fibre 500, no halo or phoneline.

If I go though the mybt app I'm offered an EE move/upgrade at £37.99, keeping the same router etc.

I called BT and they said there would be no early termination charges... but the lowest they could do was £39.99 for the same like for like.

So, if go though the app do I risk having early termination charges on the lower cost?

Any advice welcomed.

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imjolly
Distinguished Sage
Distinguished Sage

‎08-05-2024 12h00 - edited ‎08-05-2024 12h18

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Message 2 of 3

Re: BT to EE

Go to solution

there are no termination charges when you switch from BT to EE - covered often on forum

https://community.bt.com/t5/Bills-Packages/Moving-Broadband-from-BT-to-EE/m-p/2343310#M164917



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8tpercent
Aspiring Contributor

on ‎08-05-2024 17h16

672 Views
Message 3 of 3

Re: BT to EE

Go to solution

Wow.

 

Just to add the £37.99 has now gone from the app 😞

The £39.99 I was quoted over the phone this morning has gone ... and now BT tell me I will be charged termination charges anyway on a £76 move to EE.

You couldn't make it up

 

 

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