Bill notificayions being sent to wrong address

[mikeb999]

Hi

A  few months ago I changed my MyBT login and contact e-mail address and while I can login to MyBT with the new details my bill notifications are still being sent to my old e-mail address. I'd appreciate some help in resolving this.

Thanks

[NeilO]

Hi @mikeb999 if you message the billing team on this link they'll be able to update that for you.

Thanks

Neil

[mikeb999 · Accepted solution]

Thanks for getting back so quickly. I've talked to the billing team and hopefully it's resolved - fingers crossed for next month!