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Message 1 of 3

Bill notificayions being sent to wrong address

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Hi

A  few months ago I changed my MyBT login and contact e-mail address and while I can login to MyBT with the new details my bill notifications are still being sent to my old e-mail address. I'd appreciate some help in resolving this.

Thanks

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Message 2 of 3

Re: Bill notificayions being sent to wrong address

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Hi @mikeb999 if you message the billing team on this link they'll be able to update that for you.

Thanks

Neil

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Message 3 of 3

Re: Bill notificayions being sent to wrong address

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Thanks for getting back so quickly. I've talked to the billing team and hopefully it's resolved - fingers crossed for next month!